This document gives you information required to manage computers belonging to roaming users, using Device Control Plus.
The Device Control Plus server should be reachable via a public IP Address. Configure your external router to ensure that any requests sent to this public IP address are directed to the IP address of the computer in which the Device Control Plus server is installed. For example,
You should configure your router to direct all requests for 18.104.22.168 at port 6020 or 6363 and 6027 to 192.168.110.101 at the respective ports. It is recommended that you make the private IP address (192.168.110.101 in the above example) static to ensure uninterrupted communication.
You are required to create a remote office in Device Control Plus Follow the steps given below:
Install the agent in the computers of roaming users by following the steps given below:
When these roaming users connect to Internet, the agent installed in their computers will contact the Device Control Plus server to gather information about configurations available. The agent will contact the Device Control Plus server periodically, based on the communication interval specified while creating the remote office. The default communication interval is 2 minutes.