Set up a hyper vigilant security environment to identify and combat cyber risks and to protect your customers' data and your organization's critical IT resources against internal threats and external cyberattacks, and implement agile security responses. From mobile apps and web channels to ATMs, proactively monitor every access, use, and transaction made by employees and end users to prevent hacks and data loss. Provide secure user identities and role based access policies to mitigate security violations. Spot instances of anomalous user behavior to safeguard against data exfiltration and leakage of PII.
Industry regulations like PCI-DSS and GLBA, as well as GDPR and other data protection regulations require financial services organizations to have a formal security program. Being compliant with regulatory mandates will help in thwarting external threats and insider privilege abuse and safeguarding end users' data, besides avoiding penalties and losing merchant privileges.
For your customers to place their trust in you, you need to provide reliable and consistent services across hybrid cloud environments, legacy systems, and everything in between. Even a few minutes of downtime could cause insecurity and have an adverse effect on your reputation. Keep an eye on your end-user applications and critical business services like payment gateways to prevent loss of business and revenue. Leverage AI to proactively monitor and troubleshoot endpoints, servers, and other network devices to ensure continuous availability, detect intrusions, and prevent cyberattacks.
With technology playing a key role in the industry, business processes heavily rely on IT for service management and delivery. Create a unified view of your IT components and business units. Map the dependencies between business processes and corresponding IT systems and applications and allow prioritizing the resolution of issues that directly impact the business during outages and slowdowns. Deliver a frictionless customer journey across all channels and boost employee productivity with a 360-degree view of data. Incorporate AI, automation, and agile processes into your day-to-day workflows to minimize time to value.
Boost mobile employee experience and improve employee satisfaction by executing mobility initiatives like bring your own device (BYOD), broadening the use of apps, and allowing privacy choices in corporate devices. Enable remote work for employees, and remote access for vendors and other stakeholders by setting up secure connections, allowing them to work and operate effectively from their comfort zones. Monitor all the remote devices and other end points connected to your organization network to detect intrusions and prevent cyberattacks. Ensure all the stringent financial regulatory compliances are met with the added mobility advantages.